Privacy policy

Effective Date: December 2025

This Privacy Policy explains how Morgan and Crown Creatives (“we”, “our”, or “us”) collects, uses, and protects your personal information when you visit or make a purchase from our website. In this Policy, "you", "your" means the user/customer.

We comply with relevant laws including:

• UK GDPR

• EU GDPR (if applicable)

• India’s Digital Personal Data Protection Act (DPDP Act)

Morgan and Crown Creatives website is owned by Morgan and Crown Creatives, which is a data controller of your personal data.

We have adopted this Privacy Policy, which determines how we are processing the information collected by Morgan and Crown Creatives, which also provides the reasons why we must collect certain personal data about you. Therefore, you must read this Privacy Policy before using Morgan and Crown Creatives website.

We take care of your personal data and undertake to guarantee its confidentiality and security.

Our website is not intended for children and we do not knowingly collect data from children.

Personal information we collect:

When you visit the Morgan and Crown Creatives, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the installed cookies on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products you view, what websites or search terms referred you to the Site, and how you interact with the Site. We refer to this automatically-collected information as “Device Information.” Moreover, we might collect the personal data you provide to us (including but not limited to Name, Surname, Address, payment information, etc.) during registration to be able to fulfill the agreement.

Information we collect:

A. Information You Provide Directly

• Name

• Email address

• Billing details

• Payment status/transaction details (from Stripe) - we do not have access to full card number; Stripe securely handles all payment data

• Any information submitted during checkout or customer support

B. Information Automatically Collected

• IP address

• Device type and browser information

• Pages you visit

• Time spent on pages

• Referring URLs

• General location information

C. Cookies & Tracking Technologies

We use:

• Meta (Facebook) Pixel

• Analytics cookies

• Session cookies

We may also use:

• Meta Conversions API (CAPI), if implemented

These tools help us understand how visitors interact with our website.

Why do we process your data?

Our top priority is customer data security, and, as such, we may process only minimal user data, only as much as it is absolutely necessary to maintain the website. Information collected automatically is used only to identify potential cases of abuse and establish statistical information regarding website usage. This statistical information is not otherwise aggregated in such a way that it would identify any particular user of the system.

You can visit the website without telling us who you are or revealing any information, by which someone could identify you as a specific, identifiable individual. If, however, you wish to use some of the website’s features, or you wish to receive our newsletter or provide other details by filling a form, you may provide personal data to us, such as your email, first name, last name, city of residence, organization, telephone number. You can choose not to provide us with your personal data, but then you may not be able to take advantage of some of the website’s features. For example, you won’t be able to receive our Newsletter or contact us directly from the website. Users who are uncertain about what information is mandatory are welcome to contact us via support@morganandcrown.com.

Your rights

You may have the right to:

• Access your data

• Request deletion or correction

• Withdraw consent

• Request a copy of your data

• Opt out of tracking

If you are a European resident, you have the following rights related to your personal data:

The right to be informed.
The right of access.
The right to rectification.
The right to erasure.
The right to restrict processing.
The right to data portability.
The right to object.
Rights in relation to automated decision-making and profiling.

If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident, we note that we are processing your information in order to fulfill contracts we might have with you (for example, if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information may be processed outside the UK/EEA where our service providers operate, including Canada and the United States. Where required, we use standard contractual clauses or other lawful transfer mechanisms.

We use collected data to:

• Provide and deliver digital products

• Process secure payments through Stripe

• Improve website performance

• Respond to customer inquiries

• Prevent fraud

• Analyse advertising performance

• Personalise marketing through Meta Ads

Meta Pixel

We use Meta Pixel to:

• Measure ad effectiveness

• Track purchases and page views

• Deliver relevant advertising

• Improve conversion performance

We may use META Conversions API (CAPI), if implemented.

Data collected may include:

• Pages viewed

• Products viewed

• Purchase events

• Browsing actions

How We Share Your Information

We may share information with:

• Payment processors (Stripe)

• Meta Platforms (for advertising measurement)

• Hosting providers (Hostinger)

• Legal authorities where required

We do not sell your data.

Lawful bases for Processing (UK/EU)

• Contract (to deliver digital products, provide support)

• Legal obligation (tax/accounting)

• Legitimate interests (fraud prevention, basic site analytics)

• Consent (marketing cookies/Meta Pixel; email marketing where required)

Data Retention

We keep your data only as long as necessary (typically several years) for:

• Tax/accounting legal requirements

• Business operations

• Order history

Marketing Communications

If you subscribe to marketing emails, you can unsubscribe at anytime using the link in the email or by contacting us.

Security

We use industry-standard technical measures to protect your information. Payments are securely processed by Stripe.

Links to other websites:

Our website may contain links to other websites that are not owned or controlled by us. Please be aware that we are not responsible for such other websites or third parties' privacy practices. We encourage you to be aware when you leave our website and read the privacy statements of each website that may collect personal information.

Legal Tracking Disclosure

We use cookies and similar technologies (including Meta Pixel) for analytics and advertising. This includes browsing behaviour, purchase events, and device information. This data may be shared with Meta to deliver personalised ads and measure advertising effectiveness. Where required by law, we will only activate non-essential cookies (including Meta Pixel and analytic cookies) after you provide consent via our cookie banner. You can change your preferences at any time.

Information security:

We secure information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use, or disclosure. We keep reasonable administrative, technical, and physical safeguards to protect against unauthorized access, use, modification, and personal data disclosure in its control and custody. However, no data transmission over the Internet or wireless network can be guaranteed.

Legal disclosure:

We will disclose any information we collect, use or receive if required or permitted by law, such as to comply with a subpoena or similar legal process, and when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.

Contact information:

If you would like to contact us to understand more about this Policy or wish to contact us concerning any matter relating to individual rights and your Personal Information, you may send an email to support@morganandcrown.com.

Privacy Policy